Terms of Service

Thank you for choosing our kitchenware sales service.

We focus on providing customers with a variety of practical kitchenware. We hope to provide a satisfactory shopping experience through a convenient and secure shopping process.

Due to changes in the market environment, increased operating costs, and long-term operational pressures, we are currently facing continuous losses. After careful consideration, we have decided to clear out our existing kitchenware inventory at a loss, selling the remaining items at discounted prices. This sale mainly targets existing inventory, and quantities are limited, while supplies last.

I. Service Content

We provide the following product sales services:

Sales of kitchenware and related household products;
Product information display and purchase services;
Order processing and payment confirmation services;
Product packaging and logistics services;
After-sales consultation and return/exchange services.

All products are sold according to the information displayed on the page. By confirming the order and completing payment, the customer indicates acceptance of these Terms of Service.

II. Billing Terms (One-Time Sales Explanation)

The kitchenware sold on this website is a one-time purchase service and does not include any subscription services, membership fees, or recurring charges.

The amount paid by the customer when purchasing goods includes:
The selling price of the goods;
Applicable fees displayed on the order page;
Shipping fees (if displayed on the order page).

Once payment is completed, the order is considered a one-time transaction and no further charges will be automatically incurred.

The merchant will not charge any additional fees without the customer’s explicit consent.

III. Order Processing and Shipping

Shipping Location

All orders are shipped from our US warehouse.

Order Processing Time
We will process orders on the same day after confirmation.

Shipping Time
The estimated shipping time is 2 days.

Logistics Information

After the order is shipped, customers can obtain logistics updates through order information or email. In case of any issues during transportation, we will assist customers in contacting the logistics company.

IV. Goods Delivery

We will arrange delivery according to the shipping address submitted by the customer.

Customers must ensure that:

Provide accurate and complete shipping information;
Keep their contact information valid;
Pay close attention to the logistics status.

Customers may be responsible for delivery problems caused by incorrect addresses, inability to receive goods, etc. V. Return Policy

To protect customer rights, we offer a return service:

Return Application Time: Within 30 days of receiving the goods;

Customers who need to return goods should contact us in advance to obtain the return process and return address;

Even if the goods have been opened, they can still be returned if they meet the return requirements;

Returned goods must be in a reasonable condition to facilitate after-sales review.

As this is a clearance sale at a loss, some inventory items are limited in quantity, and returns will be processed according to these terms of service.

VI. Refund Policy

Once the return application is approved, we will arrange a refund:

Refund Processing Time: Processed promptly after approval;

Refund Arrival Time: Expected within 3 days (the actual arrival time may vary depending on the processing speed of the bank or payment institution).

Refunds will be returned to the original payment method.

VII. Special Notes on Clearance Sale

Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss. All goods sold in this sale are part of the inventory clearance activity.

Special Notes:

Product prices may be lower than normal selling prices;
Stock quantities are limited;
Items may not be restocked after they sell out;
Order processing, delivery, and after-sales support will still be provided during the clearance sale.

VIII. Customer Support

If you have any questions about products, orders, delivery, returns, or refunds, please contact our customer service team.

Our customer service team will do its best to assist you and ensure a smooth shopping experience.

Thank you for your support and understanding of this kitchenware clearance sale.